Quality Assurance & Returns

At sweet lemons  we carefully inspect all items that we purchase for our store. We pride ourselves on offering our customers the highest quality second hand merchandise. Items are in excellent condition OR otherwise is fully disclosed in the description leaving the option up to you on whether or not to purchase the item based on the information provided.

Please read through descriptions for details regarding the condition of each piece you are interested in before purchasing

 Please Note: Because our inventory is second hand that means there is only one of each item. Items that are in your cart are not yours until you complete your purchase. 



In Store: Returns/exchanges can be brought back to the store within 14 days for exchange OR store credit. All items being exchanged must have our tags still attached. Store credit will be applied to your account and  does not expire.

NEW merchandise is final sale. 

All sale and/or clearance items are final sale.

Online: Items purchased online can be shipped back to us, at the expense of the customer, within 14 days for an online credit refund. Please contact us by email before sending a return. sweetlemonsboutique@hotmail.com

Please note: Sweet lemons tags MUST still be attached to merchandise you are returning or the return will not be processed.

NEW merchandise is final sale.

 All sale and/or clearance items are final sale. 

Damaged items: While we pride ourselves on the quality of our merchandise and  disclosed to you when it's not in perfect condition. We know we can miss minor things here and there. We offer a 100% money-back guarantee on items having damage that was not disclosed in the product description or before your order ships (excluding shipping fees)

 Damaged items do not need to be returned please send us an email with photos of the damage showing the tags still attached. once approved the refund will be sent. 

IMPORTANT: In order to receive a full refund the damage needs to be sufficient enough to prevent the item from being worn.


If you have any questions or concerns regarding your order please don't hesitate to contact us by phone or email. Were here to help! 

519-331-2728 OR sweetlemonsboutique@hotmail.com please allow up to 2 business days for a reply.