How to sell to us
Please read through the requirements before dropping items off, below is information on how to prepare your items, what we are currently accepting and how to drop off
All guidelines must be followed strictly- If sweet lemons believes the guidelines have not been met we reserve the right to refuse a drop off.
***PLEASE NOTE: All clothing drop offs will be on hold from August 7th - 20th while we prepare and flip the store to fall clothing, drop offs will resume Saturday August 21st
DROP OFF DAYS: We will be accepting drop offs any time during our business hours Tuesday through Saturday.
IMPORTANT: if you or any one in your household is sick, is awaiting a covid test or have been in close contact with a positive case you CANNOT drop off items to us until everyone is in the clear. We are trusting our customers to be honest with us and appreciate you taking these rules seriously.
1. Inspect Your Items
Check items over carefully for stains, holes and missing buttons etc.
Clothes + Shoes + Accessories: All items must be freshly laundered within 48 hours of dropping off to us and meet our quality standards. This is very important not only due to our standards but also due to covid and keeping our staff and customer safe. We are currently accepting sizes preemie to 12 youth. And up to size 5 youth footwear. (New with tag items do not need to be laundered - Only exception)
2. Pack Your Items
Once you have a (minimum of 25 items) ready to sell ( and freshly laundered) fold them neatly or lay flat in totes or laundry baskets only. We do not accept items in boxes or bags. You will get your containers back when we have your offer ready. Limit of 3 totes/laundry baskets per drop off, max bin size 82L
3. Offers & Pick-up Un-purchased Clothes
Offers: We will go through the items you drop off and select what we feel we can resell in our store. Offers will be made only on the items we are interested in purchasing. You will receive the option of a cash offer or a store credit offer. Store credit will be 20% more then cash offer.
There is no obligation to accept either offer. Offers will be sent out via text message. And must be accepted or declined through text. All remaining items and offers must be picked up within 24 hours of the offer being sent.
Once you receive our offer, Items not qualified for purchase must be picked up within 24 hours. If your items are not picked up in the allotted time frame all items will
be considered a donation and no offer will be paid out or credited to the account. This rule will be strictly followed we do not want to have to donate your items however we do not have the space to store excess bins you may have someone pick up your items and offer on your behalf.
Reasons we pass on items include: Stains, visible signs of wear (piling, holes, broken zippers, fading etc) Older styles, items that don't sell well at our store. We also pass on items if we believe they have not been freshly laundered, have pet hair or any odors ie. smoke, musty, unclean.
Please note we reserve the right to decline any items that do not fit our quality standards or requirements.
We are currently accepting all seasons (detailed list of what we are accepting below)
WHAT WE ARE CURRENTLY ACCEPTING